Privacy policy.

Last updated: July 2026

Who we are

Shrop-lec Ltd (Company No. 14689424), registered at Office 33c, Wem Business Park, Wem, Shropshire, SY4 5JX. Contact: info@shrop-lec.co.uk.

What we collect and why

When you send an enquiry or use a job planner on this site, we collect the details you provide — name, phone number, email, postcode and the job description. We use them solely to respond to your enquiry and, if you become a customer, to carry out the work.

Legal basis

We process enquiry data on the basis of legitimate interest (responding to your request) and, once work is agreed, performance of a contract.

Who we share it with

No one, except services we use to run the business (email hosting and our website enquiry service, hosted on Amazon Web Services). We do not sell or share your data for marketing.

How long we keep it

Enquiries that don't become jobs are deleted within 12 months. Customer records are kept for 6 years to meet legal and warranty obligations.

Your rights

You can ask for a copy of your data, correction, or deletion at any time — email info@shrop-lec.co.uk. You can complain to the ICO (ico.org.uk) if you're unhappy with how we've handled your data.